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Editorial Corrections

Because this site reports on Guts without any commercial arrangement, inaccuracies can appear when promotions change or terms are updated, so a correction request that names the specific page and the outdated detail will be reviewed and, where warranted, amended without undue delay; the same applies to reports of expired offers or stale payout information.

Corrections are handled by the editorial team alone.

Scope of Editorial Support

Questions about how a review was researched, why a particular rating was assigned, or how a complaint was escalated belong with the editorial team, and so do requests for the underlying evidence behind any published claim; these will be answered as promptly as the workload allows.

Questions about a player’s own account, a pending withdrawal, a deposit that has not arrived, or the outcome of a specific bonus dispute do not belong here, because the editorial team has no access to player accounts and no authority over the operator’s decisions.

Operator-Only Matters

Account, deposit and withdrawal problems must go to the operator’s own support channels, since only the operator can view transaction records, verify identity documents, or release funds; the editorial team cannot intervene in individual cases, cannot change a payout decision, and cannot act as a middleman in any payment dispute.

Directing those inquiries to the operator is the only route that produces a result, and it also protects the player’s privacy, since account details should never be shared with a third-party website.

Editorial Limits

• Corrections and outdated-information reports are reviewed by the editorial team.
• Research and methodology questions are answered by the editorial team.
• Account, deposit, withdrawal and bonus disputes are referred to the operator’s support.
• No response time is guaranteed, and no individual outcome is promised.

Submissions are handled as quickly as the editorial workflow allows, and every report is read, though not every report will produce a visible change; a correction is published only where the original claim was verifiably wrong.